Updated: Monday January 25, 2010
BellSouth Services | BellSouth Pricing | BellSouth Network Features | BellSouth Service Level Agreement (SLA) | BellSouth Contact Numbers | BellSouth Network Tools | BellSouth References | BellSouth Company News | BellSouth Executive Leadership | Employees | Noteworthy Dates | BellSouth Headquarters | BellSouth's Areas of Service
BellSouth (BellSouth Telecommunications)
Internet: T1, T3, DSL, ADSL, MetroE
Data: Frame Relay, Wide Area Networks, VPN, Point to Point Services Voice: ISDN PRI, Business Phone Lines, ISND BRI, Long Distance
MID-BAND METRO ETHERNET
*T3, Frame Relay, Wide Area Networks, VPN, Point to Point Services, ISDN PRI, Business Phone Lines, Long Distance:
*Internet T1 starting at $550 to $900 per month. Fractional T1 available. The monthly cost is variable based on region, options such as customer provided equipment or Bell provided equipment, and customer term commitment.
*Corporate DSL from $29.95 to $219.95 per month. Monthly rate variable based on speed, availability, and customer term commitment.Post-sale Professional Services
Effective September 1, 2004, Post-Sale Professional Services are available to customers with BellSouth DIA, Network VPN, and eMRS. These services provide a convenient way for customers to address issues which are outside of the normal turn-up and maintenance procedures. These services are NOT sold up-front or "pre-sale", but rather are addressed on an as-needed basis by the BellSouth Internet Group, and may be requested by calling the Network Operations Center at 1-800-317-3343, option 2.
Customers will still receive the professional installation, including limited consultation and configuration work at installation time. Post-sale professional services are provided by the BIG engineers and are billed at rates of $125 to $200 per hour, depending upon the task.
Our Customers We are driven by the needs of our customers. We understand our customers' needs and deliver innovative products and services to meet those needs. Our People We respect each other. We work together as one BellSouth team. This team reflects the diversity of the communities we serve. Our Communities Everywhere we do business we strive to make our communities better places to live, work and grow. Excellence We strive for excellence in everything that we do including excellent service for our customers, a great place to work for our employees and outstanding performance for our shareholders. Integrity Every action we take reflects the highest ethical standards. We interact with our customers, our employees and our shareholders with honesty and integrity.
BellSouth Service Level Guarantee on Private Line, Clear Channel T1 Service
BellSouth intends to provide its services such that the Services will perform in a manner consistent with the objectives set forth in this document. If BellSouth fails to perform its services such that any of the following SLAs are not met, the sole obligation of BellSouth and the Customer's sole remedies shall be for BellSouth to use commercially reasonable efforts to effectuate a repair of the Services and for BellSouth to provide the credits.
Customers will be evaluated for SLA qualified events on the Primary Service and SLA qualified events on the Secondary Service. SLA Credits will be calculated on each service, Primary Service and / or the Secondary Service and on the billed amount for each service for the month in which the SLA Credit was earned, whether derived by flat or usage billing.Other Terms and Conditions
Customer should anticipate receiving any applicable credit within 2 billing cycles after the month in which the SLA objective was missed. If Customer believes a credit should have been applied but was not, Customer must request credits within 120 days after the date of the report from BellSouth giving notice that an SLA objective was missed and that a credit is being issued. The total credits payable for SLA objectives (other than the Installation Date SLA) missed during any one-month period shall not exceed the total monthly recurring charges for the Services in that month.Force Majeure Force Majeure is defined as including war, riots, embargoes, strikes, or other concerted acts of workers (whether BellSouth’s or others), casualties or accidents, malicious or criminal acts of third parties, or any other causes or circumstances whether of a similar or dissimilar nature to the foregoing, which prevent or hinder the delivery of the Services).
Web Stats is a Web based customer network reporting feature that allows customer to monitor their historical network usage statistics online. This provides an excellent opportunity for customers to visualize the usage and performance of their Internet connection. Web Stats are offered as part of the standard service for all Frame Relay, Frame Relay MLFR, Metro Ethernet, and Private Line DIA customers.
Customers can access statistical information regarding their Internet connection. Network samples are taken every five to fifteen minutes by the network statistics system and rolled up each night to create daily, weekly and monthly reports. These reports are then hosted on a web site (http://webstats.BellSouth.net/mns/) for the customer to view.
BellSouth Contact Numbers
Questions about pricing or to order services: 866-360-9229 Mention T1 Shopper for faster service!
Questions about billing:
1-561-741-8650 Greg 1-561-746-0377 Michael 1-561-741-4606 Sanjay
BellSouth Technical Tools
BellSouth's ASN number is
BellSouth's Looking Glass/Traceroute tool for measuring network performace is here.
BellSouth Top Rankings/News
For up to date BellSouth news http://www.t1internet.biz/news.html
For more information on Bellsouth Mid-Band Metro Ethernet http://www.t1internet.biz/midbandmetroethernet.html
For more information on BellSouth FastAccess DSL http://www.t1internet.biz/bellsouthfastaccessdsl.html
For more information on BellSouth Dedicated Internet Access http://www.t1internet.biz/bellsouthproducts/dedicatedinternet.html
For more information on BellSouth Metro Ethernet http://www.t1internet.biz/bellsouthproducts/bellsouthmetroe.html
For more information on BellSouth Frame Relay http://www.t1internet.biz/bellsouthproducts/bellsouthframerelay.html
For more informatin on BellSouth Long Distance http://www.t1internet.biz/bellsouthproducts/bellsouthlongdistance.html
For more information on BellSouth ISDN PRI http://www.t1internet.biz/morebellsouthproducts/bellsouthisdnpri.html
For more information on BellSouth VPN http://www.t1internet.biz/morebellsouthproducts/managednetworkvpn.html
Corporate governance encompasses the internal policies and practices by which BellSouth is operated and controlled on behalf of its shareholders. The advantages of sound corporate governance include having a strong Board of Directors that is accountable to the Company and its owners. A good system of corporate governance also helps BellSouth maintain the confidence of investors, which allows the Company to raise capital efficiently. The business affairs of BellSouth are conducted under the direction of the Board of Directors in accordance with the Georgia Business Corporation Code, as implemented by the Company's Articles of Incorporation and By-laws. The role of the Board of Directors is to effectively govern the affairs of the Company for the benefit of its shareholders and, to the extent appropriate under Georgia law, other constituencies, which include the Company's employees, customers, suppliers, and the communities in which it does business. The Board strives to ensure the success and continuity of the Company's business through the election of qualified management. It is also responsible for ensuring that the Company's activities are conducted in a responsible and ethical manner. BellSouth has a diverse Board that we believe is one of the strongest and most independent in corporate America. BellSouth Chief Executive Officer Duane Ackerman is the only Director who is a BellSouth employee. Our Board includes nine current or retired CEOs, including five from Fortune 200 companies. Distinguished by a depth of experience in a wide variety of challenging industries and professions, the Board has valuable expertise in banking, economics, the law, real estate, insurance and other fields critical to the effective governance and management of a multi-billion dollar enterprise. Corporate Governance Principles The Board adopted BellSouth's corporate governance principles in 2000. Committee assignments are based on the skills and expertise of the individual Director and the needs of the business. The Board meets regularly without members of management present. Directors have access to members of the Company's management team. Board Independence Since BellSouth's incorporation in 1983, a majority of the members of BellSouth's Board have been independent, nonemployee Directors. Nine of the ten Board members are independent, nonemployee Directors. BellSouth Chief Executive Officer Duane Ackerman is the only Director who is an employee of the Company. Independent Board Committees Since incorporation, BellSouth has had an Audit Committee and a Compensation Committee composed of independent, nonemployee Directors. The Audit Committee has had a long-standing practice of meeting privately with representatives of the independent accountant, the Chief Corporate Auditor, and other members of management. The Compensation Committee evaluates the Chief Executive Officer's performance, recommends the Chief Executive Officer's compensation to the full Board, and oversees succession planning. The Committee on Directors and Corporate Governance, which was created in 1998, oversees the Company's corporate governance principles, Board member selection and committee assignments, and Board compensation. It also conducts the annual Board performance evaluation. Disclosure & Certification Since its first quarterly earnings release in 1984, BellSouth has practiced full and timely public disclosure of material information. BellSouth uses Generally Accepted Accounting Principles (GAAP) as the primary method for reporting results in its quarterly earnings releases. Detailed "road maps" reconciling GAAP reporting to normalized results are provided in quarterly earnings disclosures and posted on our website at www.bellsouth.com/investor. In 2002, the Chief Executive Officer and Chief Financial Officer began certifying all quarterly and annual financial reports filed with the Securities and Exchange Commission. Ethics A comprehensive Code of Ethics has been in place since BellSouth incorporated in 1983. A confidential telephone hotline for anonymous reporting of complaints and concerns was established in 1991.
BellSouth Key Dates
BellSouth Corporation Headquarters 1155 Peachtree St. NE Atlanta, GA 30309-3610
BellSouth Service Locations
All 9 of the South Eastern US Sates Alabama Florida Kentucky Georgia North Carolina South Carolina Louisiana Mississippi Tennessee