Cavalier 15-20 days 99.99% 99.9% 99.9 3 Hours 80ms 0.05% No scheduled maintanence See notes Cavalier's SLA was last updated Monday January 25, 2010 15-20 days with business lines of 12 or less. T1 lines and multiple locations are guaranteed to install in 45 business days Cavalier will respond to major service outage within two hours after notice of trouble from the customer ONE HOUR OUTAGE .33% MONTHLY CREDIT
FOUR HOUR OUTAGE .67% MONTHLY CREDIT