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Covad Communications

Covad Communications
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Company Name
Covad (Covad Communications)
Covad Services
  • Access Services: T1 (TeleXtend), SDSL (Telespeed/ Enterprise Telespeed), IDSL (Telespeed), ADSL (Telesoho/Telesurfer, ADSL (Dedicated Loop - Telesoho)
  • Hosting Services: Email Hosting Service (Personalized Email), Web Hosting Services (Customized Web Site)
  • VoIP Services:  ClearEdge Voice Services - Fully Hosted and Integrated Access (Analog or Digital)
Covad Pricing

Put your business on the super fast track with
Offer Good Through 12/31/06
Covad T1 - Free Professional Install / Free Hardware (Cisco 1721)!
 

T1 TeleXtend Savings!
Order before December 31, 2006 and save!

Order today with Covad and Save!!!

Free Professional Install! Value $450.
Free Hardware - Cisco 1721!  No need to hassle with rebates, we will waive the charges at the time of order entry.  Value $899
Cisco Router Option1
Service

Covad Price

Service Includes
TeleXtend
Full 1.5 T1
States will vary - As low as $399Free Install / Free Hardware (Cisco 1721)
Siemens Router Option
 
Netopia Router Option
Ordering period: 10/1/06 – 12/31/06
* Offer valid on one and two year, 1.5 Mbps T1 service contract only.
Covad Highlights
You are ordering from the only national provider of DSL and T1 services. You will get a SINGLE dedicated representative tracking your order and available for any of your questions. You will be buying services from a provider that will be able to offer Voice Over IP services to all customers with SDSL or T1 access. Many customers have ordered Covad T1 services and had their lines installed in less than 2 weeks. You can get yours just as fast, too. Our 30 day guarantee gives you the flexibility to order Covad services and try them out with no worries. You can't go wrong by ordering services from the country's only nation wide T1 and DSL provider.
Covad Service Level Guarantee on Private Line, Clear Channel T1 Service
Covad's commitment on provisioning: 30 days
Covad guarantees, "Installation is guaranteed within 30 calendar days of placing your order or you are eligible for a credit equal to 50% of your first month's service fees."
Covad's commitment on On-net Network Availability: 99.99%
Covad guarantees, "We guarantee monthly service availability of 99.99%. You will be eligible for a credit for one day of service for every hour of downtime beyond our guarantee."
Covad's commitment on Off-net Network Availability:
Covad's commitment on Maximum Time to Restore: 4 hours
Covad offers a "Time to Repair Guarantee" - "In the event of a service outage, we guarantee restoration within 4 hours. You will be eligible for a credit equal to 10% of your monthly service fee if we do not restore service within 4 hours." 110
Covad's commitment on Data Delivery: 99.9%
Network Delivery Guarantee - 99.9% of all data packets sent from your location over the Covad network will be successfully delivered. You are eligible for a credit of up to 10% of your monthly service fee if we do not meet our Network Delivery Guarantee.
Covad's commitment on Maximum Latency: 110 ms
Network Delay Guarantee - Messages sent from your location will average 110 milliseconds for the round trip to a test point on the Covad network. You are eligible for up to a credit of 10% of your monthly service fee if we do not meet our Network Delay Guarantee.
Covad's commitment on Maximum Packet Loss: None
Covad's commitment on Throughput: None
Covad's commitment on Scheduled Downtime: No scheduled maintanence
Covad's termination options: See notes
Covad offers a satisfaction guarantee: Order Covad T1 TeleXtend Internet service and try it for 30 days. If you are not totally satisfied, we will refund all installation, equipment, and monthly service fees charged, and discontinue your service agreement without further obligation. Please review the Covad Customer Policy document for more details here.
Please review the Covad SLA document for more details here.
Covad Contact Numbers
Questions about pricing or to order services: Contact Georgina Martinez at 408-850-6193 Mention T1 Shopper for faster service!
Questions about billing:
Technical Support:
Covad Technical Tools
Covad's ASN number is
Covad's Looking Glass/Traceroute tool for measuring network performace is here.
None provided at this time.
Covad References
None provided at this time.
Covad Top Rankings/News
  • History in the Making

    2006 Covad Joins Leading Global Telecom Providers to Found WiBro and mobile WiMAX Community
    press release (pdf) 2006 Earthlink and Covad Announce Additional Markets for Innovative Bundle of Voice Services and High-Speed Internet press release (pdf) 2006 Covad Finalizes Acquisition of NextWeb press release (pdf) 2006 Covad Line-Powered Voice Service Named "Product of the Year" by Internet Telephony press release (pdf) 2005 Internet Telephony Magazine named Covad as the Best Hosted VoIP Provider, Best SMB Provider, and Top 100 VoIP Provider press release (pdf) 2005 Covad to List Shares on American Stock Exchange under Stock Symbol "DVW" press release (pdf) 2005 Covad VoIP First Business-Class VoIP Service Available with voice-optimized access on T1 and SDSL press release (pdf) 2004 Covad is the market share leader in IP-hosted PBX seats in service* 2004 Covad acquires GoBeam and launches Covad VoIP press release (pdf) 2003 Covad Reaches Milestone with 500,000 Lines in Service 2003 Covad offers the first Enterprise-class SDSL service 2001 Covad Introduces TeleXtend T1 Service for Small Businesses 2001 Covad Introduces TeleSoho DSL Services for TeleWorkers and Small Businesses 2001 Covad creates the first self-installation kit 2000 Covad installs first U.S. CLEC-Shared Line with Phone Company 2000 Covad Reaches 100,000 DSL Lines in Service Milestone 1999 Company Launches Nation's First DSL Alternative to Local Phone Companies 1998 Covad Adds Symmetric DSL (SDSL) Services and becomes the only DSL-based service provider to support Asymmetric DSL (ADSL), ISDN DSL (IDSL) and SDSL services 1997 Covad launches the first commercially available DSL service 1996 Covad founded as a result of the Telecom Act
Covad Leadership

Mr. Charles E. Hoffman , 57 - Chief Exec. Officer, Pres, Director and Member of Management Compensation Committee

Mr. James A. Kirkland , 46 - Sr. VP, Sec. and Gen. Counsel

Mr. Patrick J. Bennett , 58 - Exec. VP, Exec. VP - Covad Broadband Solutions and Gen. Mang. - Covad Broadband Solutions

Mr. P. Michael Hanley , 48 - Exec. VP of Customer Experience

Mr. Andrew S. Lockwood , 49 - Exec. VP of Strategic Devel.

Covad Employees
Full Time Employees: 1,141

Covad Communications Group, Inc. provides broadband voice and data communications products and services to consumers and businesses in the United States. It offers Internet access connectivity, voice over Internet protocol telephony (VoIP), and other related services. The company also provides digital subscriber line, T1, Web hosting, managed security, IP and dial-up, and bundled voice and data services through its network and through Internet service providers, value-added resellers, telecommunications carriers, and affinity groups to small and medium-sized businesses and home users. As of December 31, 2004, it had approximately 454,600 DSL and T-1 lines in service. The company was founded by Charles McMinn, Charles Haas, Dhruv Khanna, and Duncan Davidson in 1996. It was formerly known as Covad Communications Company and changed its name to Covad Communications Group, Inc. in 1997. Covad Communications Group is headquartered in San Jose, California.

Covad Key Dates
None provided at this time.
Covad Headquarters

Covad Communications
110 Rio Robles
San Jose, CA 95134

(408) 952-6400

Covad Service Locations
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