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Eschelon DSL, T1 & T3 Information

Eschelon

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Company Name
Eschelon (Eschelon Telecom, Inc.)
Eschelon Services
    Eschelon Services

     

    Comprehensive telecommunications provider offering you the ability to bundle all of your telecommuncations needs under one source. Our product line includes...

     

    Voice Services - T1, T1(PRI), Fractional T1, Analog Service.

     

    Internet Services - T1, Fractional T1, DSL.

     

    Integrated Services - Voice/Internet T1 (voice and data on same circuits).

     

    Hardware - Phone and Voicemail systems.

     

    Our voice services include a variety of features at no additonal cost to you. Our internet T1s and DSL include email addresses, webhosting, web storage space, domain hosting, IP addresses, SMTP Relay, etc. all at no additional cost to the customer. We have locally-based customer service in each of our locations.

     

Eschelon Pricing
Eschelon Highlights
    Eschelon is a competitive services provider founded in 1996. Our focus is on serving small to medium sized businesses. This allows us to focus on a business' needs and design infrastructure and support specifically designed to meet the telecommunication needs of today's business environment. We are a finanically stable company with 2005 revenue of $228 million. In August of 2005, Eschelon went public becoming the first company in our sector to complete an IPO in over five years.  Eschelon is listed on  the NASDAQ Exchange under the ticker symbol ESCH.  Eschelon is currently the #1 or #2 alternative Provider to the local ILEC (Qwest or Verizon) in all of our major markets including Minneapolis/St. Paul, Denver, Seattle, Portland, Phoenix and Salt Lake City. We currently have 23 markets in 8 states. Since 2004, Eschelon has made 3 major acquisitions including Advanced TelCom, Inc. (CA, WA and OR), Oregon Telecom, Inc. (OR) and Mountain Telecommunications, Inc. (AZ).
Eschelon Service Level Guarantee on Private Line, Clear Channel T1 Service
Eschelon's commitment on provisioning:
Eschelon's commitment on On-net Network Availability:
Eschelon's commitment on Off-net Network Availability:
Eschelon's commitment on Maximum Time to Restore: 4 Hours
Eschelon's commitment on Data Delivery: 99.999%
Eschelon's commitment on Maximum Latency: 70 ms
Eschelon's commitment on Maximum Packet Loss: 1%
Eschelon's commitment on Throughput:
Eschelon's commitment on Scheduled Downtime: Yes, see notes
Infrequently, Eschlelon may need to perform an upgrade to hardware or software within our network. The scheduled maintenance window is 10 p.m. 6 a.m. local market time.
Eschelon's termination options: See notes
Eschelon Contact Numbers
Questions about pricing or to order services: Kyle Huffman (888) 833-8276 - 8:00 AM till 5:00 PM PST- Mention T1 Shopper for faster Service Mention T1 Shopper for faster service!
Questions about billing:
Technical Support:
  • Kyle Huffman - Network Sales Manager - (206) 805-8276/(888) 833-8276
Eschelon Technical Tools
Eschelon's ASN number is
Eschelon's Looking Glass/Traceroute tool for measuring network performace is here.
Eschelon References
    Current well known customers include Alaska Airlines, McDonald's, American Heart Association, Clear Channel Radio, Columbia Sportswear, Washington Dental Association, AllState Insurance, Uniglobe Travel.
Eschelon Top Rankings/News
    Eschelon is the #1 Distributor of InterTel Phone/Voicemail Equipment in the world.
      Eschelon is the #5 Distributor of NEC Phone Equipment in the world.
Eschelon Leadership
    Eschelon has been under the same leadership since it's inception in 1996.
Eschelon Employees
  • Eschelon has over 1200 employees covering 23 markets in 8 states including Minnesota, Washington, Oregon, Colorado, Arizona, Nevada and California.
Eschelon Key Dates
  • Eschelon was founded in 1996.
  • Eschelon has grown every year since its inception.
  • Publicly Traded as of August 2005.  NASDAQ - ESCH
  • 3 Major acqusitions in the past 18 months (Advanced TelCom, Inc. - 12/04, Oregon Telecom, Inc. - 4/06, Mountain Telecommunications - closing expected in Q4 of 2006).
Eschelon Headquarters
Eschelon Service Locations
·        Our service locations include the greater metropolitan areas of the following: - Minneapolis/St. Paul, MN - Seattle/Tacoma/Lynnwood/Everett/Vancouver/Yakima/Olympia/Bellingham, WA - Portland/Eugene/Salem/Bend/Medford/Klamath Falls/Roseburg/Newport, OR – Denver/Boulder, CO - Salt Lake City, UT - Phoenix, AZ - Reno, NV - Santa Rosa, CA
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