Updated: Monday January 25, 2010
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Company Name
Eschelon (Eschelon Telecom, Inc.)
Eschelon Services
Eschelon Pricing
Eschelon Highlights
Eschelon Service Level Guarantee on Private Line, Clear Channel T1 Service
Eschelon's commitment on provisioning:
Eschelon's commitment on On-net Network Availability:
Eschelon's commitment on Off-net Network Availability:
Eschelon's commitment on Maximum Time to Restore: 4 Hours
Eschelon's commitment on Data Delivery: 99.999%
Eschelon's commitment on Maximum Latency: 70 ms
Eschelon's commitment on Maximum Packet Loss: 1%
Eschelon's commitment on Throughput:
Eschelon's commitment on Scheduled Downtime: Yes, see notes
Infrequently, Eschlelon may need to perform an upgrade to hardware or software within our network. The scheduled maintenance window is 10 p.m. 6 a.m. local market time.
Eschelon's termination options: See notes
Eschelon Contact Numbers
Questions about pricing or to order services: Kyle Huffman (888) 833-8276 - 8:00 AM till 5:00 PM PST- Mention T1 Shopper for faster Service Mention T1 Shopper for faster service!
Questions about billing:
Technical Support:
Eschelon Technical Tools
Eschelon's ASN number is
Eschelon's Looking Glass/Traceroute tool for measuring network performace is here.
Eschelon References
Eschelon Top Rankings/News
Eschelon Leadership
Eschelon Employees
Eschelon Key Dates
Eschelon Headquarters
Eschelon Service Locations
·        Our service locations include the greater metropolitan areas of the following: - Minneapolis/St. Paul, MN - Seattle/Tacoma/Lynnwood/Everett/Vancouver/Yakima/Olympia/Bellingham, WA - Portland/Eugene/Salem/Bend/Medford/Klamath Falls/Roseburg/Newport, OR – Denver/Boulder, CO - Salt Lake City, UT - Phoenix, AZ - Reno, NV - Santa Rosa, CA