Qwest 99.99% 99.99% 99.9% 4 Hour MTTR 50ms Round Trip .05% 99.9% No scheduled maintanence See notes Qwest's SLA was last updated Monday January 25, 2010 T1 - 45 Business Days
DS3 & UP - Business Days Customer will be notified via e-mail 2 business days in advance of scheduled maintenance. Maintenance window is 3:00am-7:00am local time of customer's serving Central Office.