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SAVVIS T1, T3 & DS3 Internet Service Information

SAVVIS Communications

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Company Name
SAVVIS (SAVVIS Communications Corporation (NASDAQ: SVVS))
SAVVIS Services
SAVVIS operates a single, fully integrated global IP network platform that delivers IP VPN, Managed Hosting and Managed Internet solutions for enterprises. With a heritage in meeting the rigorous data transmission needs of the financial services industry, SAVVIS packaged its IP VPN services for the mid-market and Fortune 2000, providing all the benefits of private networks with the popular features of the Internet at a price lower than either. In managed hosting, SAVVIS serves as its customers’ worldwide computer operations department, handling applications from real-time liquidities transactions to on-line advertising design

The SAVVIS data communications network spans 110 cities in 45 countries, encompassing the U.S., Canada, Latin America, Europe, The Middle East, Asia and The Pacific Rim. More than 4,700 financial institutions -- including 75 of the top 100 worldwide banks and 45 of the Top 50 brokerage firms -- connect to SAVVIS, "The "Network that Powers Wall Street"SM, to conduct secure high-speed transmission of financial and economic data. While 30% of the company's customer base is financial services institutions, 70% of its customers are enterprises such as law firms, retail establishments, manufacturing companies, healthcare, and professional services firms.

SAVVIS Pricing
SAVVIS Highlights
Below is a link to a Network World study conducted on various backbone providers, where SAVVIS out-performed all vendors involved, with zero packet loss and 100% availability. Along with our role in the financial services market, we deploy a Private Network Access architecture within our network that allows you to bypass the public exchange points on the Internet, getting you to your end destination in a maximum of two HOP's. This significantly reduces your latency and optimizes your throughput. We have built our network from the ground up to service the financial vertical, and have to provide optimal reliability for these customers or they stand to lose millions of dollars. We are a global network services provider with our North American NOC located in St. Louis. Recently, SAVVIS won the award for best customer service across all industries, at the American Business Awards. This is a testament to our customer support model. A live certified technician answers the call within five rings and is able to resolve the issue 95% of the time on the first call. Also, we proactively contact you if there is an outage within 15 minutes.
SAVVIS Service Level Guarantee on Private Line, Clear Channel T1 Service
SAVVIS's commitment on provisioning: N/A
SAVVIS's commitment on On-net Network Availability: 100%
SAVVIS's commitment on Off-net Network Availability: 99.9%
SAVVIS's commitment on Maximum Time to Restore: N/A
Guaranteed 15 minute proactive notification on any outage.
SAVVIS's commitment on Data Delivery:
SAVVIS's commitment on Maximum Latency: 200ms
Applies to the U.S. only
SAVVIS's commitment on Maximum Packet Loss: 5%
Applies to Off-Net U.S. customers
SAVVIS's commitment on Throughput:
SAVVIS's commitment on Scheduled Downtime:
SLA's vary depending on geographic region.
SAVVIS Contact Numbers
  • Customer service 1-888-NETOPS-1 (1-888-638-6771) or (314) 628-7000
  • Pricing and information - Please mention T1 Shopper for faster service!
    Mike Buckley
    Senior Account Executive
    SAVVIS Communications
    Office: (703) 667-6248
    Fax: (703) 880-7072
    michael.buckley@savvis.net
SAVVIS Technical Tools
SAVVIS's ASN number is
SAVVIS's Looking Glass/Traceroute tool for measuring network performace is here.
SAVVIS provides to all customers a web interface where they can real time utilization and throughput, and open and track trouble tickets. Below is the URL, and a demo ID for the SAVVIS Customer Command Center: ccc.savvis.net ID: demo Password: xyz
SAVVIS References
SAVVIS Top Rankings/News
  • SAVVIS today announced that industry analyst group Gartner, Inc. has listed it in the “Leader” quadrant in its new Magic Quadrant for North American Web Hosting. According to Gartner, vendors listed in the leader’s quadrant are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. October 12, 2004
  • According to research and analysis firm Netcraft (netcraft.com), managed Web hosting provider Savvis Communications grew by more than 800 percent in the month of April as it shifted more than 350,000 domains from hosting assets the company recently acquired from Cable & Wireless USA. May 7, 2004 [more]
  • Industrial Electric Wire & Cable Selects SAVVIS To Improve Network Performance May 25, 2004 [more]
  • Savvis Acquires C&W US Assets January 23, 2004 [more from Boardwatch] .. [more from Internet News]
  • SAVVIS was ranked the "8th fastest growing technology company in North America" by Deloitte & Touche in its 2001 Technology Fast 500.
  • SAVVIS received BoardWatch magazine’s Service Provider Excellence award for its Intelligent HostingSM
  • SAVVIS' IP VPNs (virtual private networks) were named Product of the Year for 2001 by Network Magazine, surpassing AT&T, WorldCom, Sprint, Genuity and others.
  • SAVVIS’ network was characterized as “perfect” by Network World magazine in its 2002 Study of ISP Backbone Performance.
  • SAVVIS Leadership
    • Jack Finlayson, president and chief executive officer
    • Jeff Von Deylen, executive vice president and chief financial officer
    SAVVIS Employees
    • SAVVIS currently has approximately 1,800 employees, with over 1,300 in the US and over 300 outside the US
    SAVVIS Key Dates
    • SAVVIS was founded in St. Louis in 1995 and commenced operations in 1996.
    • SAVVIS had its initial public offering on Feb. 15, 2000.
    • Introduced network-based IP VPN services (called Intelligent IP NetworkingSM) across the entire platform, May 2000.
    • SAVVIS reported EBITDA positive for the 4Q 2001, a year ahead of plan.
    SAVVIS acquires the North American assets of Cable & Wireless on January 23, 2004, including the former Exodus and Digital Island assets
    SAVVIS Headquarters
    • SAVVIS has dual headquarters at 12851 Worldgate Drive, Herndon, VA 20170 and at 1 SAVVIS Parkway, St. Louis, MO 63017. • SAVVIS' Managed IP VPN, Managed Hosting and Internet services are all supported from three state-of-the-art Operations Centers in St. Louis, London and Singapore. • The company has Data Centers for Managed Hosting in St. Louis, San Francisco, Santa Clara, New York, Chantilly, VA, London and Singapore. SAVVIS also has data centers to support co-location and hosting customers in Chicago, Dallas, Miami, El Segundo, CA, Irvine, CA and New Jersey.
    SAVVIS Service Locations
    Sales Offices in Miami, FL; London England; Singapore, Singapore; Hong Kong; Town & Country, MO; Seattle, WA; San Francisco, CA; Long Beach, CA; Houston, TX; Herndon, VA; Greenwood Village, CO; Denver, CO; Dallas, TX; Chicago, IL; Boston, MA; Atlanta, GA

    Data Centers in: Tokyo, London, Singapore, United States - Virginia, New York, New Jersey, Illinois, Texas, Florida, California, Missouri

    T1, T3 and DS3 service provided in United States: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington, D.C., West Virginia, Wisconsin, Wyoming

    T1/E1, T3/E3 and OC3 International service locations include: Canada (Vancouver, Calgary, Montreal, Toronto), Southeast Asia, Australia, South and Central America, South Africa, Israel, Saudi Arabia, Europe and the UK.

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