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US Signal T1 & T3 Information

US Signal

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Company Name
US Signal (US Signal Company)
US Signal Services
  • Private Line Services T1 - OC-192
  • Dedicated Internet Access (Fractional, Full T1 1.5 Mbps, DS3 Burstable 10 Mbps-Full 45 Mbps)
  • Collocation facilities - convenient locations in strategic markets
  • Fiber Builds
  • Dark Fiber
US Signal Highlights
  • US Signal's Company Advantage
    • The US Signal optical backbone features Cisco Systems technology and equipment that provides you with full range SONET services delivered on a flexible, scalable and responsive platform.
    • Network architecture designed to protect your customers, your business, and your future.
    • US Signal's network architecture incorporates redundancy and self-healing capabilities designed to protect your customers and your business. Our around-the-clock surveillance also provides additional security and confidence. And, US Signal's performance guarantee ensures quality service and dependable issue resolution to protect your profitability and vital customer relationships.
  • Build your network success with US Signal.
    • With US Signal's capacity services, flexible collocation solutions, and the unmatched density of over 60 on/off sites throughout the Midwest , you will be able to access solid, reliable capabilities of fiber optic connectivity. US Signal's unmatched market density brings you closer to your business opportunities.
US Signal Service Level Guarantee on Private Line, Clear Channel T1 Service
US Signal's commitment on provisioning:
US Signal's commitment on On-net Network Availability:
Standard SLA 99.99% Availability
QoS SLA 99.999% Availability
US Signal's commitment on Off-net Network Availability:
US Signal's commitment on Maximum Time to Restore:
US Signal's commitment on Data Delivery:
US Signal's commitment on Maximum Latency:
Standard SLA Upstream Latency 75ms or less
QoS SLA Upstream Latency 55ms or less
US Signal's commitment on Maximum Packet Loss:
Standard SLA 99.50% Packet Delivery
QoS SLA 99.90% Packet Delivery
US Signal's commitment on Throughput:
US Signal's commitment on Scheduled Downtime: Yes, see notes
US Signal's termination options: See notes

QoS SLA Jitter 2ms or less

US Signal Contact Numbers
Technical Support:
  • Main International Number: 616-988-7000
  • NOC Emergency Line 888-663-1700
US Signal Technical Tools
US Signal's ASN number is
US Signal's Looking Glass/Traceroute tool for measuring network performace is here.
US Signal References
US Signal Leadership
  • Stephen Oyer, Chief Operating Officer
  • Dan Olrich, Chief Operating Officer
  • Joanna Shaw, Chief Financial Officer
  • Lisa Gemmen, Vice President of Service Delivery
  • Dave Wisz, Vice President of Operations
  • Bryan Duemler, Vice President of Information Technology
  • Brett Alexander, Vice President of Sales
  • Jon Bruckbauer, Vice President of Carrier Sales
  • Barbara Boshoven, Vice President of Corporate Affairs
US Signal Employees
US Signal Key Dates
US Signal Headquarters
  • US Signal
    201 Ionia Ave SW
    Grand Rapids, MI 49503
US Signal Service Locations
US Signal Network Map
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