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Netifice DSL, T1 & T3 Information


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Company Name
Netifice (Netifice Communications, Inc.)
Netifice Services

Netifice Communications ("Netifice") is Leading provider of Managed IP Services - one that provides remarkable business connectivity solutions based on an IP platform. We're not just an ISP. By engineering advanced, "end-to-end" IP Connectivity and Managed-VPN solutions specifically tailored to your business requirements, we can deliver real productivity improvements, lower communications costs, and reduced network complexity ... all on a flexible IP infrastructure capable of scaling far into the future. As the nation's largest privately held Tier 1 Provider of Advanced IP Services, we're dedicated to just one kind of customer: businesses that demand high-performance, flexible IP solutions to drive a competitive advantage. Providing solutions for business success is at the heart of everything we do at Netifice. Our high-speed nationwide backbone delivers dedicated broadband access throughout major metropolitan areas across the Country and remote access from over 10,000 locations around the globe. On top of that, our industry leading Virtual Private Network (VPN) solutions provide secure high-performance connectivity from anywhere to anywhere. Our world-class data centers provide secure, reliable hosting or co-location for your Web site or e-business. And our state-of-the-art systems and industry-leading provisioning and customer support capabilities are second to none. Netifice's complete set of advanced IP services include:

  • Dedicated Internet Access (Fractional to Full T1, T3, OCx, Frame Relay).
  • VOIP for Stand alone, PBX and Keyed systems
  • Multi-site broadband connectivity for clients with 15 to 10,000 locations using a blend of broadband options including DSL, cable, dedicated T1, frame relay, and satellite provided though speical wholesale relationships, directly connected to our backbone.
  • SSL VPN and IPSec VPN  over a blend of broadband and dial to Multi Sites, site to site and remote access users.
  • MPLS Routing - Cost saving alternative to point to point connections
  • Managed firewall. Service managed through Netifice NOC and ISS - the leader in security management .
  • WiFi Hotspots.

Retail Connectivity
To compete in today's hyper-competitive environment, restaurants and retail establishments need more than dial-up polling for gathering sales and inventory information once a day. They need flexible, secure and 'always-on' network connectivity to support:

  • Real-time sales reporting
  • Up-to-the-minute labor and inventory management
  • Faster, less expensive credit card transactions
  • Branded gift cards and loyalty cards
  • Daily eLearning
  • Customized In-store Music
  • Dynamic Digital Signage
  • Wi-Fi Internet HotSpots
  • Voice over IP (VoIP)

Netifice serves the retail and restaurant industry like no other network service provider. We have the proven ability to handle even the largest, most complex retail networks and our Retail Connect VPN service is unmatched in terms of flexibility, service and broadband coverage:

  • Industry Expertise - Retailers like Eileen Fisher and The Leather Factory, and restaurants like Chevys, Chipotle, Unos Chicago Grill and Champps choose Netifice to manage their retail networks.
  • 100% Coverage - Ubiquitous broadband, satellite or dedicated access to connect even your most difficult to reach locations throughout North America.
  • Flexible - Choose from a wide selection of access technology, bandwidth levels, security, management options and applications needed to suit your exact requirements.
  • Fully Managed - Netifice handles everything from initial network design to 24/7 proactive monitoring and support.
  • Reliable - Netifice's network architecture is fault-tolerant with industry-leading service level agreements to ensure your network is always available.
  • Cost Effective - Take advantage of Netifice's low-cost, high-capacity broadband access combined with the superior performance of our MPLS network.

SmartWorX Intelligent Access Client
enables you to secure and manage your users' PCs, while at the same time making it easier for them to connect to the network. This state-of-the-art client is built as an XML web service using the Microsoft.NET framework (C++ version also available for older Operating Systems), so it's easy to install, continually updated (incrementally as necessary; transparent to the user), highly functional yet incredibly flexible and robust. Distribution is easy too, with our automated email provisioning systems or CD-ROM delivery and Netifice-assisted installation. And, since it's a hosted solution, you don't have to waste your time and money buying, supporting and proving power, space and bandwidth for the back-en management servers - we take care of everything.

The SmartWorX Client is designed to "wrap around" all other connection and security components (current and future), including Netifice's Personal Firewall and Digital Certificates, so your users only have to become familiar with a single, easy-to-use interface for everything they do. It's access agnostic, so your users can use it over any Internet connection (broadband, WiFi, dial-up, etc.). It can even be branded to your company's look-and-feel or to match a previous client, so as to facilitate upgrading users to this new technology. The client auto-senses and selects the 'best' access technology available, based on your pre-defined hierarchy, for one-touch connectivity. The phonebook is automatically updated (transparent to the user) and the dialer features 'most recent' and 'favorite' numbers, or allows user to search for a local number by country, city, region, or area code and prefix. It also allows the user to select and automatically launch certain applications of your choosing upon connecting to the network - all to make the user experience simple and hassle-free

In addition, the SmartWorX Client provides a series of Asset Tracking and PC Health reports detailing the types of hardware and software your users have, and the operational status of their PCs. These reports let you see what's happening on your users' systems so you can quickly diagnose and resolve PC or application related issues when they call your help desk. Here are just a few of the ways you can use these reports to proactively manage your users' PCs:

  • Scan PC hardware devices to track what equipment you have in the field
  • Scan OS and software to ensure no rogue applications have been installed
  • Check PC configuration to ensure it conforms with company standards
  • Log 'Running Processes' mode/peak time and size stats to catch any anomalies
  • Log 'Start-up Commands' description, username and location for added security
  • Post SmartWorX Client log data to your SQL database

Clearly, in the world of remote access clients, the SmartWorX Client is in a league of its own. No other client in the market offers the simplicity, security and manageability that you need to ensure the security of your network, while empowering your remote users to maximize their productivity.



Netifice Pricing

Please call Glen Gorowsky 714-881-4682
Clear Channel T1 service Starting at $421 monthly. Includes managed router, free IPs, no install fee, and 99.999% SLA uptime.
VOIP  - 5 line packages Starting at $499 monthly
DS3 - Full DS 3 as low as $4,300
Metro FE- call for availability
Multi Site, SSL / IPSec VPN, and Firewall service please call

Netifice Highlights
  • Leading Provider of Managed IP Services
  • Tier 1 MPLS Backbone- built from the ground up, run at 30% or less capacity 
  • 200+ Private and Public Peering Arrangements, most traffic stays on our private network 
  • Clear Channel Connectivity - T1 to OCx
  • Multi Site - Blend of Broadband leading providers directly connected to our Backbone, resulting in 100% National Coverage, managed by Netifice
  • VOIP with CoS. We are the only provider to offer CoS (class of service) over xDSL.
  • 24x7 Tech Support by Certified Engineers
  • Performance backed by Award Winning Service Level Agreement
  • 30 Business day installation guarantee
  • Competitive Price
  • Financialy Sound
  • Same Sales Rep for over 6 years
Netifice Service Level Guarantee on Private Line, Clear Channel T1 Service
Netifice's commitment on provisioning: 30 business days
Netifice guarantees that Internet connectivity for a Dedicated Access Customer shall be installed within thirty (30) business days after an order has been accepted and entered into Netifice's provisioning system by its Account Coordination team. Subject to the following conditions, if Netifice fails to meet this commitment, Dedicated Access Customer shall receive a credit ("Installation Service Credit") equal to the amount of the installation or activation fee paid by Dedicated Access Customer to Netifice for Internet access.
Netifice's commitment on On-net Network Availability: 99.999
Netifice guarantees 99.999% network uptime. Any Dedicated Access Customer who experiences Network Unavailability in excess of one (1) hour during a calendar month may receive Service Credit as follows:

* Network Unavailability greater than one (1)
hour, but less than four (4) hours, in a
calendar month: one (1)-day Service Credit.
* Network Unavailability equal to or greater
than four (4) hours, but less than eight (8)
hours, in a calendar month: one (1)-week
Service Credit.
* Network Unavailability equal to or greater
than eight (8) hours in a calendar month: one
(1)-month Service Credit.
Netifice's commitment on Off-net Network Availability:
Netifice's commitment on Maximum Time to Restore:
Netifice's commitment on Data Delivery:
Netifice's commitment on Maximum Latency: 85 mil
Netifice guarantees an average monthly transmission rate of 85 milliseconds or less on the Netifice Network. Netifice measures Internet latency, the average round trip transmission on the Netifice Network, at approximately thirty (30) minute intervals and calculates the average at the end of each calendar month. Any Dedicated Access Customer who experiences average Internet latency in excess of 85 milliseconds as so calculated for any calendar month may receive Service Credit as follows:

Average Internet latency in excess of 85 milliseconds for any calendar month: one (1)-week Service Credit
Average Internet latency in excess of 85 milliseconds in each of two (2) consecutive calendar months: one (1)-month Service Credit
Netifice's commitment on Maximum Packet Loss: 0.3%
Netifice guarantees that packet loss shall be not more than 0.3% on the Netifice Network during any calendar month. Netifice measures packet loss on the Netifice Network at approximately thirty (30) minute intervals and calculates the average at the end of each calendar month. Any Dedicated Access Customer who experiences a packet loss on the Netifice Network in excess of 0.3% as so calculated for any calendar month may receive a one (1)-day Service Credit
Netifice's commitment on Throughput: None
Netifice's commitment on Scheduled Downtime: No scheduled maintanence
Netifice's termination options: See notes
Netifice Communications ("Netifice") shall provide Dedicated Access Customers with Service Credit if Netifice fails to meet its stated Installation Guarantee, Network Availability Guarantee, Outage Notification Guarantee, Internet Latency Guarantee and/or Packet Loss Guarantee, as defined in this Service Level Agreement ("SLA"). This SLA is part of Netifice's commitment to its Dedicated Access Customers to stand behind its internal processes, network and quality of service.
Netifice Contact Numbers
Questions about pricing or to order services: 714-881-4682 Mention T1 Shopper for faster service!
Questions about billing: 714-327-2000
Technical Support: 888-638-3696
  • For Netifice services and pricing contact Glen Gorowsky directly at 251-626-7521
  • Be sure to mention T1 Shopper for special service and pricing!
Netifice Technical Tools
Netifice's ASN number is AS4565
Netifice's Looking Glass/Traceroute tool for measuring network performace is here.
  • Netifice/Epoch ASN - AS19018, AS6267, AS4565
Netifice References
The Weather Channel Pfizer Pan Am Sat Chevy's Fresh Mex Boys & Girls Club of America Cox Communications of Las Vegas Uno Chicago Grill The Leather Factory Thomson Prometric Champps Entertainment American Healthcare Services Chipotle Mexican Grill MortgageIT Sparkling Springs Water Company Realtime Associates, Inc WebCreators Inc SMS Online Utica Products, Inc
Netifice Top Rankings/News
Netifice Leadership
  • Craig Young, Chairman and Chief Executive Officer
  • Stephen L. Schilling, President and Chief Operating Officer
  • Steve Chisholm, SVP and Cheif Legal Officer
  • Jim Smith, SVP, Operations
  • Tom Claeys, VP + GM SSL Managed services
  • Jorge Rosado,SVP Dial Services
  • Greg Davis,SVP Marketing and Product Management
  • Stafford Brown, VP Sales
Netifice Employees
  • Netifice has 300+ employees
Netifice Key Dates
  • February 2006, Netifice announces acquisition of MegaPath Networks, Inc. This will establish Netifice Communications as the largest independent provider of managed IP services in North America, and the ONLY US Managed Services Provider capable of providing a full range of integrated security, remote access, and site to site IP VPN Services, including SSL.IPSec, and MPLS. The transaction includes $35 million in additional funding from existing investors of both companies.
  • July 2005, Netifice Communications delivers industry's first managed SSL VPN service.
  • March 2005, Netifice raises $55 Million and acquires managed SSL VPN Business from Aventail.
  • June 2004, D. Craig Young appointed Chairman and CEO of Netifice Communications.
  • September 2003, Netifice expands Nationwide coverage for high performance IP VPN solutions.
  • October 2002, Netifice acquires Epoch Networks, one of the nations largest privately held Tier-1 Internet Service Providers with an MPLS enabled network, leading edge security management and an outstanding customer service reputation. The addition expands Netifice's leadership in the Virtual Private Networking and advanced IP transport and broadband access markets.
  • April 2002, Netifice enables national IP VPN network capability of securely supporting multiple protocols concurrently, including Multicast, SNA, and Unicast. Using a combination of IPSEC, Triple-DES encryption, and Digital Certificates to secure multi-protocol packets over GRE Tunnels, Netifice has enabled their private IP network to safely and cost-effectively provide ubiquitous secure connectivity to all corporate computing platforms from a single managed platform.
  • February 2002, Netifice announces it has fully funded its business plan, eliminated all debt from its balance sheet and is on track to positive cash flow.
  • January 2002 Netifice demonstrates desktop video teleconferencing running coast-to-coast at 30 frames per second over its Extended Enterprise Network using a mix of DSL access technologies.
  • November 2001 Netifice demonstrates the industry's first active network management capability for dynamic IP address based on broadband links. Solution includes real-time monitoring and performance management.
Netifice Headquarters
  • Netifice Communications
    6075 The Corners Parkway Suite 200
    Norcross, Georgia 30092
  • Corporate offices in Atlanta, Los Angeles, and Northern Virginia.
Netifice Service Locations
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